Who we are

Honest computer help, built on diagnosis.
Not guesswork.

Tech Triage was created for one simple reason: to help people avoid wasting money on repairs or replacements they don’t need.

Too often, computer problems are met with rushed fixes, vague explanations, or pressure to buy parts that don’t actually solve the issue. We take a different approach: figure out what’s really wrong, explain it clearly, and only fix what makes sense.

That’s what “triage” means
Identifying the actual problem, prioritize the right solution, and skiping the unnecessary work.


Who We Are

We’re a local, independent computer support service based in Woodstock, Ontario.
Our focus is helping everyday users understand what’s going on with their computers.
Without the tech jargon or sales pressure.

We specialize in:

  • Diagnosing software and system issues

  • Windows troubleshooting and repair

  • System cleanup

  • Network and Wi‑Fi problem solving

  • Remote help when possible

We don’t rush jobs. We don’t upsell hardware. And we don’t recommend repairs that aren’t worth it.

Our Philosophy

At Tech Triage:

  • We diagnose before we repair

  • We explain problems in plain language

  • We give you options, not pressure

If your computer needs lab‑level work or the issue falls outside our scope, we’ll tell you honestly, and point you in the right direction.

What Makes Tech Triage Different

  • No guesswork — we identify the problem before doing any repairs

  • No upselling — parts are only recommended when truly needed

  • Clear pricing — services are explained upfront

  • Local and approachable — real help from a real person

Our goal is to fix everything we reasonably can, at a fair price.
If we can’t diagnose the issue within the first hour, the diagnosis is free.
Then we’ll help you make the right call for your computer.

Built for Real-World Use

Tech Triage is designed for:

  • Home users

  • Students

  • Remote workers

  • Small, everyday setups

We don’t work on liquid-damaged devices, burnt or corroded boards, or electrical short damage. Those jobs require specialized equipment.

Our Promise

If we can help, we will—and we’ll do it properly.
If we can’t, we’ll tell you honestly.

That’s Tech Triage.